Mix and Match

Privacy policy

At Shomzy.pk, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. By using our services, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

a) Personal Information:

  • Name, email address, phone number, billing and shipping address, and payment information when you make a purchase or register an account.

b) Non-Personal Information:

  • IP address, browser type, operating system, browsing behavior on our website, and cookie data.

c) Communications:

  • Any messages you send to us via email, contact forms, or customer support.

2. How We Use Information

We use the information collected to:

  • Process and fulfill your orders, including shipping and payment.

  • Provide customer support and respond to inquiries.

  • Improve our website, products, and services.

  • Send promotional emails, offers, or updates (with your consent).

  • Detect and prevent fraud or unauthorized activities.

We do not sell or rent your personal information to third parties.

3. Cookies

Our website uses cookies and similar tracking technologies to:

  • Improve website functionality and user experience.

  • Analyze website traffic and usage patterns.

  • Deliver personalized content and offers.

You can choose to disable cookies in your browser settings, but some features of the website may not work as intended.

4. Third-Party Services

We may use third-party services to help operate our business, such as:

  • Payment gateways (e.g., JazzCash, EasyPaisa, HBL Pay)

  • Analytics and marketing tools (e.g., Google Analytics)

  • Shipping partners and logistics services

These third-party services may have their own privacy policies. We are not responsible for their practices.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
While we strive to secure your information, no method of transmission over the Internet is 100% secure.

6. Customer Rights

As a user in Pakistan, you have the right to:

  • Access the personal information we hold about you.

  • Correct or update any inaccurate or incomplete information.

  • Request the deletion of your personal data, subject to legal obligations.

  • Opt out of marketing communications at any time.

To exercise these rights, please contact us at Shomzy.pk@gmail.com.

7. Contact Information

If you have questions, concerns, or complaints regarding this Privacy Policy, you may contact us at:

Shomzy.pk
Email: Shomzy.pk@gmail.com